Macintosh
users Technical FAQs Page
If you're having trouble with the installation process for the Macintosh
client software or you are having problems getting into a VZone,first,
here's a few basic rules:
-The VZones Mac client does not work with the Intel Mac. It only works
with OS 9 or OS X running in Classic mode.
-if you are running an old browser, you need to update you browser to
version: IE - 5.1 or Netscape - 7.
IMPORTANT: THIS SOFTWARE WORKS WITH OS9 OPERATING SYSTEM AND OSX RUNNING
IN CLASSIC MODE. IT WILL NOT WORK WITH THE INTEL MAC OR ANY VERSION OF
OSX THAT CANNOT RUN CLASSIC MODE UNLESS YOU RUN AN EMULATOR. MORE ON THIS
BELOW.
To
run the VZones client on an Intel Mac, you will need BootCamp, Parallels
or XOM and a copy of Windows XP. Here are some sites with information
on the subject:
http://onmac.net/
http://www.apple.com/macosx/bootcamp/
Still having problems? Delete all clients you have installed by placing
them in the trash and emptying it.
1. Open your IE 5.1 or Netscape 7 Browser.
2. Go to the Edit menu and down to select Preferences.
3. Select the File Helpers under Receiving Files.
4. When you find a file called vzones, delete it, if there is more then
one of these delete them all.
5. Click ok.
6. Go to http://www.vzones.com/downloadmac.htm
( if you haven't already got the installer downloaded)
7. Reinstall a new copy of the client from scratch, making sure you only
install it once and do not have any other earlier copies of the client
on your computer.
8. Once installed log back onto your account at http://www.vzones.com
If the world does not open automatically, you need to download that file sybfusion.cgi to your desktop so it is saved there. Then drag it into the application 'vzlaunch' that is found in the VZones folder you installed (where the client is located). This will then open up the worlds for you.
If the sybfusion.cgi file downloads to the desktop but has no icon, restart your computer holding the Apple and Option keys until you get a message asking you to rebuild your desktop, and click OK. Try and log back in again.
If the sybfusion.cgi file won't drag and drop on the vzlaunch application, make sure your system software is up to date . You need CarbonLib updated if it's not. You update your OS by going to control panels and selecting Software Update.
If you are using the IE browser but cannot enter, try logging on with Netscape. To do this you need to:
Log on as usual, when asked what to do with the file sybfusion.cgi, click the button to choose and select the program "vzlaunch" which can be found in the VZones folder you installed. Click the OK button, then click OK again on the next window. This will then load the file correctly and get you into the worlds.
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